FAQs

Yes. Add initials, names, preferred thread colors or motif details to the embroidery notes at checkout. Include the product name when ordering multiple pieces.

Use each product's size options and measurements. Our size guide explains how to measure clothing and pet wear.

Estimated delivery depends on the item and any custom embroidery. Check the timing shown at checkout and your order status after purchase.

Open My Orders to see the available cancellation options before dispatch.

See the returns and refunds policy for current terms. Personalized items may need separate handling.