Returns & Refunds

You can cancel an order from My Orders any time before it is shipped. Once an order is in transit it can no longer be cancelled, but you can return it after delivery.

• Returns and exchanges are accepted within 7 days of delivery.
• Items must be unused, unwashed and unaltered, with all original tags and packaging.
• Eligible reasons include a damaged or defective item, wrong size, wrong product, or an item not as described.
• Customised, altered or stitched-to-measure pieces cannot be returned unless they arrive damaged.

• Refunds are issued to the original payment method (UPI, card or net banking).
• Cancelled orders are refunded as soon as the cancellation is processed.
• Returns are refunded after the item reaches us and passes a quality check.
• Banks usually take 5–7 business days to credit the amount to your account.

If money was debited but your order shows “Payment failed”, the amount is automatically reversed by your bank, typically within 5–7 business days. Contact us with your order number if it hasn't arrived.